We check your ship’s all-aboard time before the tour starts and build the day backwards from it. You are back at the pier with time to spare.
Every beach club on this island is a different drive, and the taxi fare changes with the day. We quote one fixed round trip before you travel, and the same driver comes back for you at the hour you say.
Included
Not included
Our team is waiting at that spot with a sign with your name on it.
No. The price is for the whole vehicle, with its own guide and driver. The Jeep costs the same whether two of you go or four; the minivan is one price for up to six. Park entrance fees, food and tips are extra.
That is the first thing we plan. When we confirm your booking we ask for your ship’s all-aboard time and build the day backwards from it. Tours run about five hours, with an extra courtesy hour included, so nobody has to rush.
Punta Langosta: the Starbucks inside the Punta Langosta shopping mall. International Pier and Puerta Maya: the Royal Village tower, next to the traffic light on the corner. Or your hotel lobby. Your guide waits there with a sign with your name on it.
Yes. The vehicle and the guide are only for you. No strangers on board and no waiting on anyone else.
Yes. All our guides are bilingual, English and Spanish.
Yes. It is your route. Tell your guide what you want to see — the east coast, San Gervasio, a beach, food — and the day is built around that.
It depends on the rate you picked. On the Flexible rate, cancel 24 hours or more before and we refund the full amount to the same card; with less than 24 hours we refund 50%. The Locked-in rate costs less precisely because it cannot be cancelled. Either way, if your ship never docks in Cozumel you get everything back, however late we find out.
You get all of your money back. It is rare — weather or a mechanical problem can make a ship skip a port — but if your ship does not dock, or the cruise line changes your itinerary, send us a message and we refund your tour in full. You are never charged for a tour you could not take.
Right here, in about a minute. Pick your tour, pick your date and pay by card in a secure Stripe checkout — Visa, Mastercard, Apple Pay or Google Pay. No account, no waiting for us to write back. The full payment is what holds the date: the moment it goes through, that vehicle and that guide are yours, and your confirmation and receipt arrive by email.
Our team contacts you on WhatsApp to confirm your ship, your meeting point and your pickup time. On the day, your guide is waiting at your meeting point with a sign with your name.
Sunscreen, a swimsuit and a towel if you want a beach stop, and some cash for park entrance fees and tips. Everything else — water, the vehicle, the driving — is on us.
Cruise ships in Cozumel
